Privacy Policy

Effective date: 24/04/2026

At ukdrivingtestmcq, we take your privacy seriously and handle your personal data in line with applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

This policy explains how we collect, use, and protect your information when you use our website (the “Service”).

By using the Service, you agree to this Privacy Policy.

1. Information We Collect

We collect information you provide directly and data collected automatically through your use of the platform.

1.1 Information You Provide

• Personal Information: name, email address
• Account Information: login details and preferences
• Payment Information: processed securely via third-party providers (we do not store full payment details)
• Support Requests: any messages or tickets you submit

1.2 Information Collected Automatically

• Usage Data: pages visited, time spent, interactions
• Device Data: browser type, device, IP address
• Cookies: used to improve functionality and analyse usage

2. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: to provide access to your account and services
• Legitimate Interests: to improve the platform and user experience
• Legal Obligation: where required by law
• Consent: for optional features such as certain cookies or communications

3. How We Use Your Information

We use your data to:

• Provide and manage your account
• Deliver mock tests and track progress
• Improve performance and user experience
• Process payments and subscriptions
• Respond to support requests
• Monitor for security and technical issues

4. Sharing Your Information

We do not sell your personal data.

We may share information with:

• Service providers (e.g. hosting, analytics, payment processing)
• Legal authorities, if required
• Business transfers, if ownership changes

All third parties are required to protect your data.

5. Data Security

We use appropriate technical and organisational measures to protect your data.

However, no system is completely secure. You are responsible for keeping your account credentials safe.

6. International Transfers

Some services we use may process data outside the UK.

Where this happens, we ensure appropriate safeguards (such as standard contractual clauses) are in place.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

You can exercise your rights by raising a ticket through the website.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

8. Data Retention

We only retain your data for as long as necessary to:

• Provide the Service
• Meet legal and regulatory obligations

9. Cookies

We use cookies to:

• Keep you logged in
• Improve site functionality
• Analyse usage

You can manage cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.

12. Contact

If you have any questions or requests, you can raise a ticket through the website via the Tickets section.